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User Profile
Privacy & Safety Policy
Regarding the privacy policy of LightPost
Protecting the Security of User Personal DataManaging Cookies
The privacy of user data is essential for LightPost. Therefore, LightPost makes an effort to protect the information and privacy of users. This policy is the privacy policy of LightPost, which covers the website, LightPost application, and all related services. These services provide psychological support and communication between users and counselors/psychologists. This privacy policy outlines how the company collects, manages, and safeguards user data while using LightPost's online services and related services
The company collects, compiles, and shares personal information and medical data about users while using the application. Users consent to the company collecting, compiling, and sharing personal information and related data under this privacy policy.
When users use services from LightPost, it is considered an acceptance of this privacy policy. Users who do not accept this privacy policy should not use the LightPost application and psychological services.
Protecting the Security of User Personal Data
1. Limiting access to user's personal information.2. Implementing security measures to prevent unauthorized computer system access.
If users believe that their privacy has been violated, please contact the company via the email provided below. Users are responsible for protecting their passwords and ensuring that others do not have access to their accounts.
Use and Disclosure of Personal Information LightPost Company will use the information received from users or disclose it to third parties (including affiliated companies, external service providers, and external vendors) for the following purposes, either in whole or in part:
• To create user accounts and support related systems.
• To contact users when necessary or relevant, or to send news and documents.
• To verify and manage financial transactions.
• To check downloads from the application.
• To analyze user data and improve services, for statistical analysis and user behavior.
• To create a user-centric service experience.
• To forward information that the company believes users may be interested in or have requested, or to send marketing news and promotions related to the company's services. Users will be able to refuse contact for these purposes.
When users register to use LightPost's services or provide personal information through the application, LightPost will not disclose user-identifiable information, including names, surnames, and medical registration details, to third parties, except in cases of emergencies or life-threatening situations. In such cases, the information will be disclosed to your company's designated responsible party.
Personal Data CollectionWhen users create a LightPost account or provide personal information through the application, the data that the company may collect includes:
• Health-related information recorded by counselors/psychologists through the application.
• Information related to health, electronic devices, and technology, such as website usage, system usage, internet browser type, computer types, and mobile devices used, or other information related to how the application is accessed.
• Other data entered or submitted by users through the application or other related services, payment information, or financial transactions.
Users are responsible for providing accurate and truthful information to LightPost. If any information changes, users are responsible for updating it to reflect the truth. If users choose to withdraw their consent for the use of personal data or choose not to provide personal data to the company, the company may not be able to provide services to the users.
The company may use programs, cookies, or similar programs to collect data to improve the system when users use the service and/or log into the application. The company will automatically record and store data sent by users' browsers when users access the company's website. The company may use third-party cookies for analytical or statistical reporting purposes. These data may include:
• User's address
• IP address of the user's computer
• Type of user's browser
• Web pages accessed by users before entering the application
• Web pages viewed by users in the application
• Time spent viewing those web pages
• Search data within the application
• Time and date of access
• Other statistical data related to the use of the services on the LightPost website and application.
When users create a LightPost account or provide personal information through the application, the data that the company may collect includes:
Access to User's Personal DataIf users want to view their personal data or health information held by the company through their user service account in the application, users agree to manage their account name, password, and important login information and not disclose it to third parties without permission. The company cannot be held responsible for any damage caused by the use of other people's account names, passwords, and important information for logging into accounts.
Minors and Persons Under Legal AgeLightPost Company provides services to minors or children under the age of 20, with the consent of their parents or legal guardians. If you are aware of the unauthorized collection of a minor's data, please contact LightPost.
Disclosure of Information as Required by Law and in Emergency CasesIn exceptional cases where the company is required to disclose personal information, such as when it is believed that such disclosure may prevent harm to life or body, assist users in emergencies, or for law enforcement purposes, regulatory compliance, regulations, or other requests, personal user data may be delivered to external individuals or companies, including affiliated companies, for the aforementioned purposes.
Users acknowledge and agree that the company has the right to disclose personal information to necessary or related agencies, or to rightful owners, if the company has a reasonable belief that the disclosure of such information is necessary for carrying out duties, responsibilities, management, or agreements, whether voluntarily or compulsorily, for the purpose of cooperating with orders, investigations, and various requests of those agencies. Users agree not to file lawsuits or take any actions against the company and waive any rights or claims against LightPost that may arise from the disclosure of user's personal information under the aforementioned circumstances.
Changes to the Privacy PolicyThe company is committed to continuously improving its services. The company reserves the right to change this privacy policy, with the most recent changes indicated at the end of this page. Users should regularly review the privacy policy. However, the company will not use user's personal information beyond the scope of this policy without prior notice, and it grants users the right to opt out of using the service.
Contacting the CompanyIf users wish to contact LightPost for questions, comments, concerns, or technical assistance, to withdraw consent for the use of personal data, or to request access to personal data, they can contact the company via email at[email protected]
This policy was last updated and effective on June 1, 2020.
Everyone needs help some time in their life. Lightpost offers the best help when you need it.
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Address
437/7 Phaholyothin 35 Ladprao,
Chatuchak, Bangkok 10900
Chatuchak, Bangkok 10900
Mon - Fri 8:00 - 17:00
Sat - Sun (Appointment)
Sat - Sun (Appointment)
© 2020 Lightpost Counseling.
Developed by MeCode. All Rights Reserved.
Developed by MeCode. All Rights Reserved.